I change out my alternator every 400 hours. I have an overhauled alternator
on the shelf to do this. Remove the old one, put the overhauled one on. I always
use Jimmy and Debbie at Modified Aircraft Accessories to to my work. And I have
always been pleased, indeed.
This time I put the overhauled alternator on the plane, and it wouldn't put
out any juice at all. Nothing. Nothing we did would make it work. Jimmy had
overhauled it three years ago, and it had been sitting on my shelf ever since.
So I sent it back to Jimmy with a report of what happened. I did not ask for any
warranty, as I thought after three years on the shelf the problem should be
mine.
Jimmy ran the alternator for three hours at full power. He started the
morning he got the unit back from me. He called me and told me the alternator
was running fine. I asked him to take it apart and look at it, which he did.
When he put it back together, it didn't work. After taking it apart several
times, he concluded that he had installed a faulty new brush at overhaul. So he
fixed it and shipped it back.
Jimmy and Debbie refused my offer of payment, and even refused payment for
shipping. This was a failure that no one could have foreseen, but after three
years--and without asking-- he stood by his work.
Anyone who needs an alternator overhauled or worked on by a reputable company
should strongly consider Modified Aircraft Accessories--which is just Jimmy and
Debbie in Brooks, Kentucky outside of Louisville.
While I am not happy that the brush manufacturer supplied Jimmy with a brush
which had a full failure mode, I am most happy indeed with the wonderful and
personal service. Couldn't ask more.